Terms & Conditions
Please read carefully through these Terms, prior to using this website.
The webpage www.succoluxury.com includes an electronic shop, which is the online presence of the hosiery manufacture and supplier company under the name “AN. ZARIMPA & Co L.P.” (Tax Reg. No EL801349744, Tax Office DOY AMPELOKIPON). The company’s office is located in 27, Christou Rapti str., 56123 Ampelokipoi, Thessaloniki, Greece. In case you have any question regarding the present terms please contact us on the tel. +302311823747 / +306906893119 or send us an email at the electronic address [email protected] Every user of www.succoluxury.com is assumed that with the subscription/use/ visit of the website fully acknowledge the present terms. Any customer who does not agree with these terms should abstain from the use of the website and subsequently any transaction.
INTELLECTUAL PROPERTY RIGHTS
The entire content of the site, including images, graphics, photographs, drawings, texts, products, marks, symbols, is the intellectual property of “SUCCO LUXURY” and is protected by the relevant provisions of Greek, European law and international conventions. Any modification, copying, distribution, modification, configuration, transfer, sale, republication in any way of any information (in whole or in part), reproduction and retransmission, downloading or exploitation of the contents of the website in any way or by any means for commercial or other purposes is forbidden without the written permission of “SUCCO LUXURY”. The appearance of such content on the website should in no way be construed as a transfer or assignment of a license or right to use it.
The customer is informed about product availability through indications placed on the page of each product in the online store. All product orders are subject to availability. In the event of difficulties in supplying or exhaustion of the products in stock, we reserve the right to inform you about similar products or of products superior in quality and value, which you can order. If you do not wish to order such similar products, we will refund you in full the amount that you may have paid.
ORDER TO BE CANCELLED
The customer can instantly cancel an order within an hour after SUCCO LUXURY has confirmed it. Either by sending an e-mail titled “Cancel Order” to [email protected] where the order code should be indicated or by calling the online store’s helpline: 2311823747 / 6906893119.
If the product does not meet customer’s expectations it can returned to us in accordance with the terms set herein.
In case the reason for returning a product is due to a company’s error, we undertake to cover the cost of the product return. You have the right to return your order in whole or in part. The item(s) can be returned for a refund within 14 days of the order’s delivery date. In order for returns to be accepted, all items must be in perfect condition with a security tag, original packaging and the original invoice. In this case, you shall solely bear the immediate cost of returning the product.
SUCCO LUXURY reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online and, in the Return, Instructions accompanying the order. In the case of unauthorized or non-standard returns, the purchased items will be returned to the shipping address specified in the original order.
Refunds will be processed as soon as returned items undergo meticulous quality control and are being accepted. Refunds can only be remitted to the initial bank account or PayPal used for the order transaction. You will be asked to provide your refund payment details. Please note that the refunded amount will be reduced by the return cost as detailed below. Processing time may vary depending on the bank company.
To facilitate payment for those who wish to buy products from our e-shop, www.succoluxury.com, we offer the following payment methods:
- By cash on delivery (Greece only) on the moment you will receive the ordered products to courier staff. In this case, the customers will be charged the amount of 1.50 euros.
- By Bank Deposit to the following account: Bank Name: Eurobank
Account holder: AN. ZARIMPA & Co L.P.
Account number: 5351.9530.0339.7779
Customer’s name and order number should be listed on receipt for registration as a justification.
- By PayPal by choosing the relevant payment method, assuming you have a PayPal account.
Whichever method of payment you choose, there is the option to choose either a retail receipt or an invoice. An invoice is issued to companies and freelancers, provided they fill out the following information upon their order: company name, VAT number, VAT number and profession for self-employed persons. The invoice/retail receipt will be sent with your order.
- By credit card payment:
SUCCO online store accepts Visa, Mastercard credit cards. Your transactions in our online store are protected by the top online security systems that guarantee a secure trading environment in more than 500 largest companies in the world. You will be asked to fill out the order form the number and expiration date as well as the 3-digit number (CVV) on the back of your credit card. In this case (ie payment by credit card) it is not allowed to receive the order a third party person who displays the credit card and wishes to pay with it for you.
SUCCOLUXURY delivers via ELTA or GENIKI TACHIDROMIKI courier within Greece and via DHL to the rest of the world.
- Delivery within Thessaloniki or Athens takes 2-6 working days. The delivery charge is 3,00 euros
For the rest of Greece delivery takes 3-7 working days.
- The delivery charge is 3.50 euros
Cash on delivery (Greece only) will be charged the amount of 1.50 euros.
For international shipments, delivery and charges apply as follows:
- For any order 70,00€ or above within Europe and Zone 3 delivery is free of charge.
- For any order 105,00€ or above within Zone 4, 5 and 6 delivery is free of charge.
- For any order 140,00€ or above within Zone 7 delivery is free of charge.
- Europe (ZONE 1.2): Standard delivery within 3-8 working days. Delivery charge 8,00 euros. Express delivery within 1-2 working days. Delivery charge 10,00 euros.
- ZONE 3: Standard delivery within 5-8 working days. Delivery charge 10,00 euros. Express delivery within 1-2 working days. Delivery charge 14,00 euros.
- ZONE 4: Express delivery within 2-5 working days. Delivery charge 15,00 euros.
- ZONE 5: Express delivery within 2-6 working days. Delivery charge 15,00 euros.
- ZONE 6: Express delivery within 2-6 working days. Delivery charge 17,00 euros.
- ZONE 7: Express delivery within 2-9 working days. Delivery charge 24,00 euros.
Greece: Returns from Greece are free of charge, using either our ELTA or GENIKI TACHIDROMIKI courier account.
Please request to charge the recipient:
SUCCO LUXURY, 27, Christou Rapti str.,
56123 Ampelokipoi, Thessaloniki, Greece,
Rest of the World:
Please call DHL and arrange a pick-up, using the airwaybill number provided, after contacting us at [email protected] regarding your return.
Please note that the following cost will be deducted from the cost of the item purchased which is being refunded, to cover the return costs.
Feel free to contact us at +306906893119 or [email protected] for any additional information and/or clarification you may require.